Pandemic of Covid-19 bring us to live in a new normal.
We commitment to cleanliness, health and safety of all our guests and employees.
We closely monitoring new information and regularly updates the guidance on our appropriate processes and procedures.
Alindra villa strictly complies with all requirements set by the Indonesian government.
CLEANING & SANITARY
We are conducting regular cleaning and sanitization of frequently touched surfaces and high-traffic areas such as reception area, restaurant, pools, spa and restrooms. Routine cleaning extends to the employee areas such as offices, employee restrooms.
IN VILLA CLEANING SERVICE
Cleaning processes for daily housekeeping service including disinfection twice a day and improved protocols around handling guest items and laundry. Keep the room empty at least for 24 hours after guest departure.
All guests and employees required to wash hand each time they enter the premises. We provide hand-washing place and hand sanitizer dispensers throughout the resort to maintaining good hand hygiene as it is an important steps individuals that can take to protect themselves.
Our employees are trained and well-equipped with masks and face shield, and the policies for utilizing them depends on department responsibilities, tasks and local guidance.
Guests also recommended to wear masks while in public areas.
All guests and employees are required to have a body temperature check each time they enter the premises. During check-in, guests are asked if they are feeling well or showing any signs of illness, and anyone with a fever above 37 C (99 F) or who is experiencing any symptoms will be advised to see a doctor immediately.
WHAT ELSE TO EXPECT
All resorts and their outlets will comply with local and country-mandated occupancy limits.
Social distancing will be practiced in all areas of the resort and during transportation.
Temperature checks will be necessary on arrival, as well as reduced contact at check-in, cashless payments and frequent sanitization of keys and key cards.